30 Day Money-Back Guarantee

FREE SIZE EXCHANGE FOR THE WRONG RING SIZE

We know that determining the correct ring size can sometimes be a challenge. To ensure that you or the person the ring is intended for can enjoy the piece in the right size, we offer a free ring size exchange. Simply contact us with your order number, and we will be happy to exchange it for the required size at no additional cost.

30-DAY MONEY-BACK GUARANTEE

Your purchase of the Fitorb™ Smart Ring is protected by our comprehensive 30-day money-back guarantee starting from the day you actually receive it. This guarantee takes effect from the day you receive your ring. If you have ordered a sizing kit beforehand, the 30-day period to try out the ring will still only begin once you have the actual smart ring in your hands. This offer underscores our confidence in the quality and performance of our product and gives you the freedom to thoroughly test it in your daily life to ensure that it meets your expectations.

We understand that choosing a technology product is an important decision, and sometimes you only realize after some time whether the product is really right for you. Whether it is the functionality, the fit, or simply the experience – if the Fitorb™ Smart Ring does not meet your expectations or you are dissatisfied for any other reason, we offer you the option to return the product within this 30-day period, without having to provide a specific reason.

To initiate the return process, please send the ring back to us. Once we have received the product, we will refund the full purchase price. This process is part of our commitment to customer satisfaction and is intended to make purchasing the Fitorb™ Smart Ring completely risk-free for you.

If you have any questions or need assistance during the process, please feel free to contact our customer service. You can write us an email at info@fitorb.de or use the contact form.